DATAHUB SOLUTIONS, LLC — PRIVACY POLICY
Effective Date: January 2025
Contact: datahubsolutionsllc@gmail.com
1. Introduction
This Privacy Policy explains how DataHub Solutions, LLC (“DataHub Solutions,” “we,” “our,” or “us”) collects, uses, stores, and protects information when you visit our website, purchase our software tools, activate a license, or communicate with us.
This policy applies to:
- ValuPro360™
- DataProSeries™ software tools
- UtilityProSeries™ software tools
- Executable (.exe) products
- Licensing systems, activation workflows, and deactivation systems
- WooCommerce and Stripe transactions
- All related materials, updates, and online content
By using our website or installing/activating any DataHub Solutions software, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We collect only the minimum information required to operate, activate, and support our software products.
2.1 Information You Provide Directly
When purchasing or using our products, you may provide:
- Name
- Email address
- Billing information (processed securely by Stripe—see section 3)
- Account credentials (if you create a My Account profile)
2.2 Information Collected Automatically During Software Licensing
Our activation/licensing system collects only limited technical data:
- Activation code
- Machine identifier (for license locking & fraud prevention)
- Basic license-validation telemetry, such as:
- Activation success/failure
- Deactivation confirmation
- License integrity checks
No personal files, appraisal data, spreadsheets, analysis files, reports, or user-generated content are ever transmitted or collected.
2.3 Website Technical Data
When interacting with our website, we may collect:
- IP address
- Browser type
- Device type
- Basic usage analytics
- Cookies required for cart, checkout, login, and security
This information is standard for websites and is used to maintain functionality and security.
3. Payment Processing & Billing Information
DataHub Solutions does not store or process your payment information.
All payments are securely processed through:
- Stripe (credit/debit cards, Apple Pay, Google Pay)
- WooCommerce (order management)
Stripe may collect:
- Cardholder name
- Billing address
- Partial card data (never full card numbers)
- Fraud-prevention data
This information is processed under Stripe’s own Privacy Policy and never stored on DataHub Solutions servers.
4. How We Use Your Information
We use the information we collect for the following purposes:
- To process purchases and deliver software licenses
- To activate or validate your software license
- To communicate product updates, receipts, or support responses
- To provide customer support
- To prevent fraud, unauthorized license sharing, and piracy
- To maintain website security and performance
- To comply with legal obligations
We do not sell, rent, trade, or share your personal information with third parties for marketing.
5. What We Do NOT Collect
DataHub Solutions does not collect or access:
- Appraisal files
- Spreadsheets
- Market data
- Photos
- Reports
- Personal documents
- User-generated content of any kind
- Any data entered into your analysis tools
- Any MLS data
- Any property data
- Full credit card numbers
- Social Security numbers
- Physical addresses (except when provided in checkout)
We also do not perform behavior analytics profiling.
Your files stay on your computer — never on ours.
6. Cookies
Our website uses functional cookies to:
- Maintain your shopping cart
- Process checkout
- Keep you logged into My Account
- Prevent fraud or unauthorized access
We do not use cookies for advertising or tracking across other websites.
7. Data Sharing & Third Parties
We may share limited data with:
- WooCommerce — order and license management
- Stripe — payment processing
- Licensing verification servers — activation and deactivation
- Email delivery services (such as Gmail) — support responses
These third parties are required to maintain strict data protection standards.
We do not share data with advertisers or outside marketers.
8. Data Storage & Retention
We retain:
- License activation data for as long as your license remains active
- Order records as required for accounting and legal compliance
- Emails sent to support for customer-service history
We do not retain any unnecessary personal data.
You may request deletion of account data at any time (see Section 10).
9. Refund Policy Linkage
Our software uses a licensing system that ties activation codes to machine identifiers.
Refunds may not be available after activation.
Please review our full Refund Policy located in the Support section of our website.
10. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Update or correct information
- Request deletion of your information
- Request details about how your data is used
- Opt out of marketing emails (we rarely send any)
To make a request, contact:
datahubsolutionsllc@gmail.com
We will respond within the timeframe required by law.
11. California Privacy Rights (CCPA)
Because DataHub Solutions is a California-based company, we comply with the California Consumer Privacy Act (CCPA).
California consumers have the right to:
- Know what personal data is collected
- Request deletion of personal data
- Opt out of selling personal data (we do not sell any personal data)
- Access their stored information
Requests can be submitted to:
datahubsolutionsllc@gmail.com
12. GDPR Notice for Users in the European Union
If you are located in the EU, you have additional rights:
- Right to data portability
- Right to restrict processing
- Right to object to processing
- Right to complain to a supervisory authority
Our lawful bases for processing include:
- Contract fulfillment (activation, purchase, support)
- Legitimate interest (fraud prevention, license security)
- Legal obligation (accounting, records retention)
13. Data Security
We use standard industry measures to protect your data, including:
- SSL encryption
- Secure Stripe payment processing
- License-validation security
- Access-restricted systems
- Strong authentication controls
No method of transmission is 100% secure, but we take data safety seriously.
14. Children’s Privacy
Our products are not intended for children under 18.
We do not knowingly collect information from minors.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The “Effective Date” will always be posted at the top.
16. Contact Information
If you have questions about this Privacy Policy or your data:
DataHub Solutions, LLC
Email: datahubsolutionsllc@gmail.com
END OF PRIVACY POLICY